Privacy Policy
The International Customer Service Institute (TICSI) strives to
offer its visitors the many advantages of Internet technology and
to provide an interactive and personalised experience. We may use
Personally Identifiable Information (your name, email address,
street address, telephone number) subject to the terms of this
privacy policy. Please note this policy applies only to information
collected by ticsi.org online and does not impact information
collected or used by ticsi.org or its affiliates through other
means. We do not share data with third parties.
Information sharing
How we collect and store information depends on the page you are
visiting, the activities in which you elect to participate and the
services provided. You can visit many pages on our site without
providing any information. Other pages may prompt you to provide
information, such as when you register for access to portions of
our site, sign up for membership. You may also provide information
when you participate in interactive areas of our site.
TICSI also collects information automatically and through the
use of electronic tools that may be transparent to our visitors.
For example, we may log the name of your Internet Service Provider
or use "cookie" technology. Among other things, the cookie may
store your user name and password, sparing you from having to
re-enter that information each time you visit, or may control the
number of times you encounter a particular advertisement while
visiting our site. As we adopt additional technology, we may also
gather information through other means. In certain cases, you can
choose not to provide us with information, for example by setting
your browser to refuse to accept cookies, but doing so may limit
your ability to access certain portions of the site or may require
you to re-enter your user name and password. Additionally we may
not be able to customise the site's features according to your
preferences.
We will use your information only as permitted by law.
Aggregated Information (information that does not personally
identify you) may be used in many ways. As one example, we may
combine information about your usage patterns with similar
information obtained from other users to learn which pages are
visited most or what features are most attractive.
Any questions or comments please contact
The International Customer Service Institute
Office No. 301, Ibn Battuta Gate Offices
P.O. Box 75745 Dubai
United Arab Emirates
Tel: +971 4 4329370
Fax: +971 432 9371
Email: info@ticsi.org