Benefits of TICSI Partnership

Through TICSI, partner organisations will become part of a world class brand that is recognised for the high standards in international customer service.

Offers an opportunity to widen the product/service portfolio with lower risk and investment than developing an own product/service, and helps expand the market share and business revenue.
Offers the benefits of being the part of a globally recognised customer service expertise group, which helps partners reinforce local as well as international recognition in the field of customer service excellence towards.
Offers the advantage of a worldwide network of customer service professionals to share best practices, initiate discussions and improve own service quality.
Offers the opportunity for further improvement of competences and skills and widen the knowledge in the field of customer service excellence.

How to be a partner?

The International Customer Service Institute (TICSI) seeks partners whose mission is compatible with its commitment to the high standards of service quality and share the following goals:

To create the global standard in customer service excellence
To provide professional and standard guidance on high quality practice in service provision in all international markets
To focus the organisations' attention on the importance of customer focus attitude in all aspect of their business activities
To raise the awareness of the high impact of customer satisfaction on financial success
To raise awareness that two way communication between the customer and the organisation is essential for survival and success of the business

TICSI is committed to encouraging and supporting all types partnerships promoting of customer service excellence at regional or international levels.