TICSI Copyright Policy
All rights reserved. The material ( in the form of text,
diagrams & illustrations) on The International Customer Service
Institute (TICSI) website is subject to the same conditions of
copyright as TICSI publications, and its use is subject to the
user's acceptance of TICSI's conditions of copyright for TICSI
publications, as set out below. Any use of the material, including
reproduction in whole or in part to another Internet site, requires
permission in writing from TICSI.
All TICSI publications are protected by copyright. Therefore and
unless otherwise specified, no part of a TICSI publication may be
reproduced or utilised in any form or by any means, electronic or
mechanical, including photocopying, microfilm, scanning, without
permission in writing from the publisher.
Requests should be addressed to:
TICSI copyright office
The International Customer Service Institute
Sheikh Zayed Road , P.O. Box 75745 Dubai
United Arab Emirates
Tel: +971 4 432 9370
Fax: +971 4 432 9371
Email: info@ticsi.org
Web: www.TICSI.org
