TICSI Copyright Policy

TICSI Copyright Policy

All rights reserved. The material ( in the form of text, diagrams & illustrations) on The International Customer Service Institute (TICSI) website is subject to the same conditions of copyright as TICSI publications, and its use is subject to the user's acceptance of TICSI's conditions of copyright for TICSI publications, as set out below. Any use of the material, including reproduction in whole or in part to another Internet site, requires permission in writing from TICSI.

All TICSI publications are protected by copyright. Therefore and unless otherwise specified, no part of a TICSI publication may be reproduced or utilised in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, without permission in writing from the publisher.

Requests should be addressed to:
TICSI copyright office
The International Customer Service Institute
Sheikh Zayed Road , P.O. Box 75745 Dubai
United Arab Emirates
Tel: +971 4 331 5288
Fax: +971 4 331 5264
Email: info@ticsi.org
Web: www.TICSI.org